Friday, October 17, 2008

The eBay Pinks Have Left the Building!

For those of you who don't know what a Pink is:  They are eBay employees who help out on the discussion boards. They can be identified by a pink header to their discussion posts

Over the last several years they have become kind of scarce; as seller and buyer unrest increased. While they often received a lot of grief, most of them were well respected and appreciated. The fact that they are being let go solidifies the message that "this ain't your mother's eBay" 

For those that are leaving I wish you well.

And a post by a Pink named Maeve

Hi everyone, Friday is my last day with eBay. I wanted to thank all of you and many others for making it a very memorable 9 years.

I've found a lot of laughter on these boards punctuated with times of great sadness and the one thing that shone through is the great hearts of all our members. 

Its been a pleasure getting to know you.

Thanks to mh for bringing this to my attention.

Just my 15%


ms.pat said...

If you come across this post down below on one of the other stories its because I got confused and posted it in the wrong place :-( (red face here)

It all seems to go with JD's idea of beating out Amazon. Guess he intends to go almost totally big-box so they can take care of the "nonsense" such as customer service, refunds, etc. Ebay will do what it does best...sell advertising and rake in money. No need for the "noise" Hence, no need for frivolities such as discussion boards, groups, etc. I'm afraid the days are numbered now....unless somebody offers a job to Donahoe that he can't possibly refuse. LOL

Anonymous said...

Wow, ebay's been around 13 years and NINE YEAR employees are getting the boot?! I'd have figured it was "first hired, first fired"....

Anonymous said...

Make that "last hired, first fired"...

Anonymous said...

Do you think Donahoe was brought in to ruin the company so they could sell the pieces off? I keep hearing this on other boards and blogs.

permacrisis said...

Ebay Inc... We're Beatrice!!

Randy Smythe said...


Nope,he thinks this is going to work.

Anonymous said...

Getting rid of the most visible customer service folks. This will hit the blogs and media and is another PR blunder and black eye for ebay. Doesn't it just scream same old ebay? Greedy, incompetent and cheap. So much for the "new buyer experience" Keep pumping JD!

Anonymous said...

He seems to want to silence the deafening "noise".

Actually he appears to be rigging ebays 'forward' progress so there's no 2005 foundation to fall back on. How much you want to bet he orders all the old backup tape and source code, destroyed.

"Dr. Ahab... Dr. Captain Ahab, you are wanted in Intensive care..."

Now when ever I hear a car commercial refer to JD Power and associates I cringe, thinking of an altogether differend 'JD power'... the power to destroy :-( .

Anonymous said...

I wonder if they will just do away with the boards altogether, since nothing positive gets posted there anymore.

I am still surprised by all these changes that eBay has made that just deteriorates any sense of loyalty and community from its customers, other corporations would have paid big money for such a loyal customer base. Ebay pissed it all away.

Christy Pinheiro, EA said...

I'm so happy I found your blog! I've bought and sold on Ebay for years and I have to agree that it's becoming an unpleasant place. The forums are full of angry people. I don't know if there really is an alternative to Ebay out there, but it's coming soon, I'm sure.

Anonymous said...

Gonna be one tough ebay Christmas, tho:

David said...

Randy at this point, I wonder if Donahoe even has a plan.

It seems to me like the only plan they have is to throw a bunch of shit at the wall and hope something sticks.

I never thought I'd say this, but I miss Meg Whitman.

If Meg showed up at eBay live this year I bet there would have been chants of "We want you back"

Moonlight said...

David ~ Do you honestly think all these changes come from Donahoe? These plans were being created when Whitman was still CEO. Donahoe is just implementing them.

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