Sunday, September 21, 2008
Its Sunday, Do You Know Where Your eBay Listings Are?
If you launched any CORE listings after 8:55 pm on the 19th, you "probably" don't need to worry that they are available in eBay search, but if you listed any items between the morning of the 17th and 6:30 pm on the 19th, that is another matter.
During that period of time Medved showed an increase of 2.3 million CORE listings and it is unclear how many of those listings were not indexed in search, eBay's announcement just stated "some listings".
I know of several sellers that launched upwards of 50K listings during that period of time, and though eBay states they will refund listing fees for those listings that were affected, sellers are just going to have to take their word for it, because there is no way to determine how many of their listings didn't show-up.
We are going into the busiest time of the year for online sales and eBay is rolling out a new search, new listing formats and soon several new Diamond sellers, so it is not unreasonable to question managements judgement -- this is not the time of year for these types of changes.
It really makes you wonder, why Rajiv Dutta, President of eBay Marketplaces and Matt Carey, eBay's CTO have left the company this year. I think it is a safe assumption that they had a difference of opinion with the boss John Donahoe.
Update: According to the eBay Announcement board, the technical issue mentioned above has been resolved
Just my 15%