First those that are "Pissed Off":
- First we have the sellers, with well documented complaints about the changes being made.
Sure eBay back-tracked somewhat on the feedback issue, but the consensus is; the reason for that move was not so much listening to their users, as it was saving their Power Sellers numbers. [I am so cynical]
- Finding 2.0 and "Best Match" are starting to "piss off" buyers. I'm hearing "why fix something that wasn't broken" every single day now, from both Buyer and Seller and when Finding 2.0 is made the default in August you are going to hear a completely different group of complainers; "buyers".
Veteran eBay buyers have already figured out how to make eBay work for them, they don't need eBay telling them what they should see in search. Newbies will look at the new Finding 2.0 and just say huh?
- "Long" Investors are "pissed off" (though they don't go public with the anger) the share price just sits there and even after eBay beats Wall Streets estimates next week, the share price will continue to just sit there.
PayPal, Skype, StubHub and the Non-GMV business are all growing but the Marketplace business is just treading water. Until the company is no longer called eBay and is considered much more than just an auction business, the stock will just sit there.
- Employees are "pissed off", there are few old-guard employees still with the company and the new employees are already tired of all the whining and wondering what they got themselves into.
eBay compensation is heavily geared toward stock options, so how long will these employees stay in this environment, knowing that their strike price is less than the actual share price.
- Vendors are "pissed off" because many of them are dependent on eBay for a large portion of their business and there is no longer any growth in that channel.
- Manufacturers are "pissed off" and suing eBay to keep their product off the site.
- If I had to guess, eBay executives are "pissed off" that nobody gives them a break.
Now for those that are happy:
- Competitors, who've seen an opening for the first time ever.
- Bloggers and the Media who are happy to write about all this trouble; negative stories always get more run. I guarantee you nobody would be reading my blog if it was all "peaches and cream".
- Lawyers are happy, as they line-up to sue eBay. In fact one of my very regular readers is with a major litigation firm in Washington DC.
- Regulators and Government Agencies are happy that they can step in and protect the consumer and eBay has opened the door for them to step in.
- Short Sellers are happy because they can profit from all the unrest.
- Consultants (ie. Bain & Company) are happy because they've got a nice revenue source in eBay.
Let me be clear, the current leadership team is not wholly responsible for these problems. Many of these problems began back in  while Meg, Bill and Company were still in charge, but Meg has been able to distance herself from all that trouble by bringing in her surrogate in John Donahoe. So I would imagine even John Donahoe is "pissed off" a little.