This quote came from [a comment on a Seeking Alpha post and was re-posted by] serious_coder on a thread called: Great blog post from Randy Smythe on eBay Execs (are you wondering how I came across it?)
"A few thoughts about "radical change":
In my schooling as a Systems Analyst, I took a course called "General Systems Theory".
The basic principles are simple:
- A system will always tend to stabilize itself.
- If changed, a system will always attempt to adjust.
- If changed too often and/or too drastically, a system will thrash trying to adjust.
- The more complex the system, the more severe the thrashing.
- If the system cannot stabilize it will thrash until it destroys itself.
Summation: Radical change of complex systems is likely to cause severe enough thrashing for the system to self-destruct.
eBay is certainly a complex system and I believe they are on a path to self-destruction."As I have said many times before, if eBay managers continue down the path they have started with all of these changes, a year from now there will be a completely new management team on-board or eBay will be have been acquired.
Changes were needed, even some that have been made, but the execution and the strategy have been faulty. Look at what has happened to Yahoo this year, to see the future of eBay if they keep going down this path.
Just my 12%