Even though I am a registered Skype user I haven't received anything from Skype to explain the current service problems. So I have to rely on friends to forward information to me. Here's what I received.
Apologies for the delay, but we can now update you on the Skype sign-on issue. As we continue to work hard at resolving the problem, we wanted to dispel some of the concerns that you may have. The Skype system has not crashed or been victim of a cyber attack. We love our customers too much to let that happen. This problem occurred because of a deficiency in an algorithm within Skype networking software. This controls the interaction between the user's own Skype client and the rest of the Skype network.Rest assured that everyone at Skype is working around the clock — from Tallinn to Luxembourg to San Jose — to resume normal service as quickly as possible. "
By Villu Arak on August 16, 2007
Outages happen, its happened to eBay and PayPal as well. It usually is a momentary inconvenience and a PR black eye but over time everyone just forgets it happened. At least when there are few competitive options like in the case of eBay and PayPal. Skype on the other hand has a host of competitors and it is yet to be seen what the long-term impact of this outage will be.
The Skype purchase has always been questionable IMO and has had a dampening effect on eBay's share price. Maybe it's time for eBay to extricate themselves from this business and sell Skype to a company that can get the most out of it.
Here is the latest on the outage from the Skype website: