Friday, June 29, 2007

This Is Why I Blog About eBay!!

I received an email today that I just had to share. It was from a reader who contacted me several months ago at wits end with their eBay business and the constant changes eBay threw at the business. I've received permission to post this on the blog. I hope you enjoy it as much as I did.

Hi Randy,

I contacted you several months ago regarding the drop in my eBay sales. (recap: eBay changed the way listings were appearing in searches and my sales dropped by over 40%)

You kindly took a look at my eBay store and although there wasn't much to advise on you did support an increase in my product ranges. You also provided a small gem of information, that is now forever impregnated in my mind, that 'breadth is the key'

The thing that has kept me from packing all of this in was yourself and Ina Steiner, (amongst other very helpful sites) and I just wanted to say thank you from my family and myself. I can't express my thanks enough.

We have been through hell and back with this and for the first time in a long time, feel like we're heading in the blue sky direction.

To counter the drop in sales at that time we doubled our listings and dropped our prices, which just equated in more fees. We tried everything in the book 'so to speak' and was about to give it all up until we came across your site and Ina's. It gave us the confidence to draw on our reserves and continue with our goals.

We've since launched our own website alongside our Ebay store We've employed a design agency to give our eBay store a makeover, expanded our product ranges and are using various design packages to build on our website.

This, coupled with the launch of our own site and email marketing has led to a slight increase in sales BUT only recently have we embarked on SEO... (new words and abbreviations to me)

First, I must tell you that my generation missed out on the 'computers at school thing' and although I've tapped and clicked a little this is a whole new language and world I'm learning so bear with me here.

I submitted my eBay and website products on Google MSN and Yahoo and within a week my traffic to eBay doubled, as did my sales.

I've now replaced all of my lost sales with a lot more and it's increasing daily!

I've just joined Squidoo and am currently working on my 'Lens' as well as and Stumble and when I finally work out how to link them to other pages and sites I will. (I feel such a noob)

It's going to take a lot of time and energy, but I'm like a kid with a new toy right now and loving it!

Anyways, thank you again for all the work and efforts you're putting in to help sellers.

It really is appreciated.

Kind regards and good health

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