When it comes to ecommerce and social networking and for that matter just regular life, most of us form opinions about things from a very narrow viewpoint; our own experiences. If we don't like it or understand it then it is not worth discussing or paying attention to. I've always known this but never spent much time thinking about it.
This morning, I was reading a blogpost by Ina Steiner about the impact of Twitter and this little factoid stood out: "Worldwide visitors to Twitter approached 10 million in February, up over 700% vs. a year ago" no matter how you shake it, 10 million visitors a month is huge. This information alone should, at the very least, encourage online merchants to check out Twitter to see if there are any benefits to be gained there, but then I read the comments to Ina's post:
"by: Jim S.Sat Apr 25 15:38:57 2009Maybe I'm in another world but I think Twitter tweets are annoying and the biggest waste of time yet. Who cares what someone is doing at 12:01pm? I put it right up there with people constantly yakking on their cell phones in public places."by: cluelessSat Apr 25 19:43:32 2009Maybe I'm an idiot but I just do not get twitter. I have signed up for twitter. I still don't get it. What am I missing? I have a couple people I'm watching. But I still have no clue. Cannot see what all the fuss is about.by: Ming the MercilessSat Apr 25 21:21:32 2009IMO, Twitter exists primarily to promote the sales of 3G mobiles and expensive 3G net minutes.It's another new tool for the growing hive mentality in this country.Whether it or any of the other social networking sites like Facebook will actually produce significant member e-commerce sales remains to be seen."
This sample of comments points out the problem: "Because I don't understand it or think it is useful, it must be a waste of time"
Rather than investigating Twitter to see if there are any benefits in its use, we take a few cursory glances and read about what someone had for dinner and make a judgement that it is a waste of time. It may be, but making a judgement from reading a few Tweets hardly gives you enough information to make that assessment.
I try to learn from others, as much as possible, because if I rely solely on my own perspective, I often miss the big picture. Twitter didn't immediately make sense to me, but once I spent some time with it, I began to see the power. It allowed me to connect more effectively with my blog readers. I was able to meet a wide variety small business owners, that I would never have met any other way -- Twitter is a great networking tool, for those who utilize it. Sure, there are seemingly unimportant things being tweeted, but that doesn't make the tool worthless.
I use Twitter, I see the value of Twitter for me, so my opinion is based on a narrow viewpoint (mine). My dad hates Twitter and thinks its a waste of time. He has never even been to the site. Twitter may be a waste of time for you, but I would encourage you to at least investigate whether it can help your business
Just my 15%

