- I have one last shipment of product going out Tuesday, so that it is checked-in by Friday and available for those last minute Amazon Prime shoppers.
- I haven't had to answer one customer email -- Amazon handles all customer service on my orders.
- My customers can have their orders gift wrapped at no cost to me. (They do pay Amazon for that though).
- If I was shipping product myself, I would have to tell customers that Friday was the shipping cutoff for items to arrive in time for Christmas; without paying through the nose for expedited shipping. With FBA they can buy my stuff up to the 23rd and have it delivered next-day for $3 (for an estimated 4 million Prime customers).
- I haven't been to the post office one time in the last 3 months. I just ship 300-400 pieces through UPS one day a week.
- No shipping supplies to order or warehouse.
- I only use one room in the house for business
- No hunting through 1600 different DVDs and CDs to pick and pack.
- My customers get world class service and I get the credit.
Monday, December 15, 2008
Why I Love Fulfillment by Amazon (FBA)
As we enter the final week before Christmas, I'm sure many of my readers are busy trying to get orders out the door. Even with all the bad economic news I've been hearing, it doesn't seem to be affecting many of my seller friends. Several I've spoken with have been working non-stop since Thanksgiving.
This week and next are when Amazon's FBA service earns its money:
Now, to be fair, I am just a small business now and a year from now I expect to be much bigger so I can see this being a lot more work next year but there will also be more Amazon Prime customers next year as well, so my sales should benefit from growth in the program.
I recommend Amazon's FBA program highly, even for those sellers who still want to ship product themselves. My number one tip for 2009 and your business. Look into and test Amazon FBA.
Just my 15%