Wednesday, July 16, 2008

eBay Seller NARU and Inactive Accounts on the Rise

According to SellerDome there has been a marked rise in NARU and inactive eBay seller accounts.

From 5/25/2008 to 7/16/2008 (52 days), the number of NARU and Inactive eBay Sellers (sellers with no feedback for the past month, past 6 months or past 12 months) ranked in the top 100,000 by feedback on SellerDome.com has increased nearly 15.1%.

On 5/25/2008, 18.5% (18,514) of the Top 100,000 eBay Sellers were NARU or Inactive. Today, 21.3% (21,308) of the same group are NARU or Inactive.

They have a chart available on the SellerDome blog:

This will be something to watch a 15% rise in NARU or inactive seller account is not small.

Just my 12%

14 comments:

Henrietta said...

Interesting because these are the elite.

Now add in the fleas like me who do not even appear in the top 200K.

Next add in the fact that we are not buying either.

Perhaps factor in that the fleas outnumber the elite and multiplying by whatever that ratio is you could be pretty sure it would be a surprising number only a very few of whom are as noisy as I am.

Very interesting and thank you for sharing.

ms.pat said...

I'm not surprised. Being a "nosey rosy" I get around and I ask sellers how they're doing and the majority answer back they aren't listing on Ebay or they've reduced listings on Ebay. Even wall street is finally...finally catching on hence the 7.00 drop in stock price after hours. All of a sudden they are not quite as "pro-ebay" as they were just yesterday. Thankfully the truth is being heard.

www.ACEOart.net

ms.pat said...

Correction I meant 7 percent drop and not 7 dollar drop.

Anonymous said...

Please clear something up, have other sellers come in to fill NARU void?

Because if 10 left but 14 new joined, thats a different stat.

I agree with Henrietta eBay needs us fleas. We are the buyers.

David said...

Another question that maybe Randy knows.

How many users are there on eBay

I went on seller dome and to my surprise I'm in the top 7,000.

How many accounts are registered on eBay?

ms.pat said...

david - I don't think anyone really knows how many users there are on ebay simply because most users have more than one ID and ebay only counts ID's. I, myself, have three ID's and that's a small amount compared to other users.

ms.pat said...

david - I don't think anyone really knows how many users there are on ebay simply because most users have more than one ID and ebay only counts ID's. I, myself, have three ID's and that's a small amount compared to other users.

Anonymous said...

Sellers are leaving eBay? What a surprise! NOT!

Gee, do you think the management have noticed, or are they too busy cooking up new and brilliant schemes to Improve the Buyer Experience(tm), like making search really confusing and hiding most of the items people want and chasing away a lot of sellers so that the variety of goods decrease?

Is it actually possible that the geniuses in the ivory towers in Wall Street might have actually noticed, as well? It would seem that this is actually possible...

Randy Smythe said...

The interesting part is that these numbers are based on the top 100K user ids by feedback, which means long-term ebayers

If the rest of the eBay seller universe is experiencing the same percent change then we are talking a hell of a lot of sellers leaving.

Anonymous said...

of course sellers are leaving. only a few of the best of the best of each category come up on search, if you cant achieve an asp on auctions that goes above your cost, how long can you last?

also, looks like search has now been tweaked to put free shipping to the top and for fixed price bin's too. do free shipping and fixed price bin's and you are king of the hill.

this fuctionality has been turned on and off all week, but it is pretty obvious ebay is going to favor both adjustments, more take with shipping in fvf, and more imediate sales instead of awaiting auctions to end, better buying experience to use bin's, etc...

from:
a titanium p.s. trying to hang on.

Anonymous said...

eBay has always claimed that if one seller leaves there will be 2 others ready to take their place.

Is this paradigm holding true?

Randy Smythe said...

Anonymous the problem is they are losing long-time sellers and getting newbies.

They are also losing longtime buyers and getting newbies.

The numbers may shake out but the quality doesn't.

Moonlight said...

Ah, but Randy....these new sellers and buyers don't know what the old eBay was like. They won't make the noise about changes that we do. Right?

So what will eBay have? Huge sellers that give no customer service, and short-term buyers who are never satisfied, but don't know the proper way to approach a resolution.

Could eBay's reputation get any worse than it is now? I bet it could.

nadine said...

Could eBay's reputation get any worse than it is now? I bet it could

And when Ebay Marketplace growth actually goes negative later this year, Ebay management will say, "You see? Amazon is rising while Ebay is declining. This PROVES that we must run fast to implement our Amazonification strategy - it's the only way to save the company!"